CAPS

II.R SICK STUDENT

Effective Date: 
Mon, 06/11/2012
Reviewed: 
Wed, 05/27/2015
Policy: 

When confronted with students who present at CAPS with obvious medical illness (coughing, fever, chills, rash etc.) every effort is made to send the student home or to the Student Health Center for a medical evaluation.  If a student insists on being seen, or is in a crisis that necessitates an immediate psychological evaluation, the student is to be given a mask to limit the spread of airborne infection.  Masks should be available at the front desk at all times as well as available in college offices.  Staff are encouraged to wash hands thoroughly following any contact with an ill student and to disinfect any area they come in contact with. Phone consults are an option if the situation warrants it.

Sick Student Policy

Effective Date: 
Mon, 06/11/2012
Policy: 

When confronted with students who present at CAPS with obvious medical illness (coughing, fever, chills, etc.), every effort is made to send the student home or to the Student Health Center for a medical evaluation.  If a student insists on being seen, or is in a crisis that necessitates an immediate psychological evaluation, the student is to be given a mask to limit the spread of airborne infection.  Masks should be available at the front desk at all times as well as available in college offices.  Staff are encouraged to wash hands thoroughly following any contact with an ill student and to disinfect any area they come in contact with.  A phone consult with the student is another option if the situation warrants it.

VII.D ALLEGATIONS OF UNPROFESSIONAL CONDUCT

Effective Date: 
Wed, 09/01/2004
Reviewed: 
Wed, 05/27/2015
Revised: 
Mon, 08/01/2016
Policy: 

To thoroughly evaluate allegations against a member of the licensed SHC medical or CAPS staff regarding unprofessional conduct.

Procedure: 

1)      Concerns or allegations are immediately brought to the attention of the Medical Director or CAPS Director.  If there is a concern about the Medical Director or CAPS Director, then the Executive Director will be notified.   If there is concern about the Executive Director then the AVC for Campus Life is notified.

2)      Upon receipt of an allegation, the Medical Director or CAPS Director may require staff members to disclose his/her knowledge of the case/event.  The case/event will be carefully investigated and reported to the Executive Director.

3)      Communications in response to the allegations are discretionary and are the responsibity of the Medical Director or CAPS Director.

a.       All written responses/communications are reviewed with the involved licensed professional

4)      Unresolved allegations of negligent care or requests for financial compensation are reported to Campus Risk Management and Chief Campus Counsel as appropriate.   Allegations of criminal behavior will be reported to appropriate police jurisdiction and allegations of sexual harassment will be reported to the UCSC Campus Sexual Harassment office as per University Policy.

5)      If the Medical Director or CAPS Director determines corrective action may be indicated, the process proceeds in accordance with Medical Staff by-laws, University Personnel Policies, California State license reporting requirements.  This may result in disciplinary action up to and including termination from University employment.

6)      The University Whistle Blower program is also an option if someone believes that there has been inadequate evaluation or response to alleged unprofessional conduct.  Staff making reports to the University Whistle Blower program are protected from retaliation by UC policy.

 

In the event of allegation or Concerns involving licensed providers  (examples:  impaired behavior suggestive of substance misuse, negligent reckless behavior,  suspected breach of privacy or confidentiality, corruption, stealing, bribery, forgery, altering of records, diversion of prescriptions or medicines, suspected sexual harassment) staff are to proceed through the following steps until the issue is properly addressed:

  • Medical Director/CAPS Director notified immediately of concern
  • Executive Director
  • AVC of Campus Life
  • Risk Management Office:  Saladin Sale 831-459-3261 (ssale@ucsc.edu)
  • Campus Counsel Office:  831-459-1948 campuscounsel@ucsc.edu
  • Title IX Office/Sexual Violence and Sexual Harassment Complaints:Tracey Tsugawa, 831-459-2462, ttsugawa@ucsc.edu
  • Whistle Blower Office:  800-403-4744 (universityofcalifornia.edu/hotline) 

II.Q MANDATORY REPORTING

Effective Date: 
Fri, 08/26/2011
Reviewed: 
Wed, 05/27/2015
Revised: 
Sun, 08/28/2011
Policy: 

CAPS staff need to be aware of and follow all applicable laws involving mandatory reporting.

Procedure: 

Child abuse-It is the legal duty of all CAPS clinical staff to report suspected child abuse. A report of child abuse is considered an incident and should be documented as such.  In keeping with California law, one person from CAPS should be designated to make the report to avoid duplication. Suspected child abuse must be reported to any police department, sheriff’s department, or county welfare agency as soon as possible. A written report is required within 36 hours. The reporting of emotional abuse is optional.

Elder or dependent adult abuse- CAPS clinical staff are mandated reporters of elder or dependent abuse.  A report is required when a mandated reported observes or has knowledge of an incident, or is told by an elder or dependent adult.  A report is not required when there is no corroborating evidence or if the elder or dependent adult has a mental illness or dementia and they are the source of the report.  Elder or dependent abuse must be reported within two working days to adult protective service or local law enforcement if the occurrence was in the home or to local law enforcement or local ombudsman if in a long-term care facility.

Tarasoff-CAPS clinical staff have a legal requirement to apply Tarasoff procedures when the patient (or a close family member communicates concerning the patient) communicates a serious threat of violence against a reasonably identifiable victim.  In these situations the police must be notified and a reasonable effort must be made to warn the victim.

VII.C CREDENTIALING OF LICENSED CAPS STAFF

Effective Date: 
Thu, 08/25/2011
Reviewed: 
Wed, 05/27/2015
Revised: 
Mon, 12/03/2012
Policy: 

Credentialing is a process that is started by the UCSC Human Resources upon accepting someone into employment. CAPS clinical staff undergo a criminal background check (for some staff who have been here for long tenures, this may have not been completed). Staff Human Resources arranges Livescan fingerprint background check. First, the supervisor is notified by HR of a successful background check.  The supervisor then notifies the Assistant to the Director when Successful Background check is received and Orientation checklist and Credentialing Checklist are noted. (SHS adheres to University of California Policy regarding background checks with the Livescan system monitored by UCSC Staff Human Resources.)

 In addition to the Human Resources policies, we follow the Student Health Services credentialing policies (See Credentialing of Medical Staff in Main Manual).  If licensure is a special condition of employment and an employee loses their license for any reason, this is grounds for dismissal and a loss of privileges to provide clinical services to our students.  Credentialing information is kept in Student Health Services by the Assistant to the Director.  The Assistant to the Director is the Credentialing Specialist who collaborates with a Credentialing Verification Organization (CVO) as needed.

Procedure: 

Non-Medical Licensed Staff:

This group includes psychologists, social workers, and marriage and family therapists.  Staff are required to provide written documentation of license renewal.  Licenses are independently verified on the websites of the applicable boards

Medical Staff:

Medical doctors are appointed to the medical staff of the SHS.  Current licensure through the board and DEA license is required.  Medical staff are checked through the National Provider Database and the AMA Physician Profile.   Licenses are independently verified on the websites of the applicable boards.

Nurse Practitioners:

NPs must have current licensure through the board and a current DEA license.   Licenses are independently verified on the websites of the applicable boards.

APPENDIX H - FRONT DESK SCRIPT FOR PHONE TRIAGE

Effective Date: 
Tue, 09/06/2011
Reviewed: 
Fri, 06/05/2015
Revised: 
Sun, 08/28/2011

APPENDIX G - CASE MANAGEMENT REFERRAL FORM

Effective Date: 
Fri, 08/01/2008
Reviewed: 
Mon, 08/01/2011
Revised: 
Sun, 08/28/2011
Attached File: 

APPENDIX D - SUPERVISORY DISCLOSURE FORM

Effective Date: 
Fri, 08/01/2008
Reviewed: 
Fri, 06/05/2015
Revised: 
Thu, 08/14/2014

APPENDIX A - TRIAGE FORM

Effective Date: 
Mon, 09/06/2010
Reviewed: 
Tue, 05/19/2015
Revised: 
Tue, 05/19/2015

APPENDIX K - STAFF OFFICE LOCATIONS

Effective Date: 
Fri, 08/01/2008
Reviewed: 
Thu, 06/11/2015
Revised: 
Thu, 06/11/2015

CAPS Staff Office Locations

Blair Davis, Psy.D., 459-5883, Stevenson College, Room 208

The office is located in the Administration Building just across from the Stevenson Coffee House.  The stairwell is to the left and the office is on the second floor.

Julia Ragen, Psy.D., 502-8029, Kresge College, Room 236

The office is above Kresge College Office, which is the same building the Kresge mailroom is in. Take the stairs to the third floor.

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