II.H CLIENT EVALUATIONS OF CAPS CLINICAL SERVICES *

Effective Date: 
Fri, 08/01/2008
Reviewed: 
Mon, 05/07/2018
Revised: 
Thu, 01/11/2018
Policy: 

CAPS conducts quarterly satisfaction surveys each of three quarters during the academic year.  All students seen within a designated time period are sent an electronic questionnaire.  Results are analyzed and feedback given both on an individual and departmental basis as indicated. Results are analyzed by the CAPS Clinical Quality Committee and also presented to the SHS Quality Management Committee.