II.H CLIENT EVALUATIONS OF CAPS CLINICAL SERVICES

Effective Date: 
Fri, 08/01/2008
Reviewed: 
Wed, 05/27/2015
Revised: 
Wed, 05/27/2015
Policy: 

CAPS conducts annual satisfaction surveys each of three quarters during the academic year.  All students seen within a designated time period are sent an electronic questionnaire.  Results are analyzed and feedback given both on an individual and departmental basis as indicated. Results are analyzed by the CAPS Clinical Quality Committee and also presented to the SHS Quality Management Committee.