Effective Date: 
Tue, 09/06/2011
Mon, 06/26/2017
Mon, 06/26/2017

1. All students seeking services at CAPS are first given a phone triage appointment or a Crisis appointment. At these appointments, the CAPS staff member makes a disposition, which may involve an intake at CAPS.

a.       On-campus priority intake.  These are for students experiencing a high level of distress and need to be seen within one to two working days.  A priority intake is available for this purpose most mornings and afternoons.  If a priority intake remains unfilled with less than 24 hours until the appointment, it can be filled with a routine intake. It is expected that the intake therapist will follow-up to ensure student is stable at which time they could provide brief therapy or transitional therapy to connect with off campus services as the situation dictates.

b.       On campus routine intake.  These are for students who likely need CAPS services but are less acute and could wait up to ten working days for an intake appointment and could likely benefit from a course of brief psychotherapy or  transitional therapy to connect with off campus services

2. Consistent with APA Ethical Standards, California law, and standards of practice, CAPS staff must inform the client about the limits of confidentiality and the limits to CAPS services in the initial office visit.   Clients are required to provide informed consent to counseling services, which involves reading, understanding and signing the CAPS Informed Consent Statement.   Trainees must also inform the student of their intern status, who their supervisor is, and obtain release for audio taping of counseling sessions.

3. In the intake session, the CAPS staff member assesses for presenting problem, gathers relevant history, and conducts an assessment of important risk factors.  The CAPS staff member must consider other pertinent clinical issues in formulating an initial treatment plan for the student.  The treatment plan could include individual therapy, group therapy, couples or family counseling, on campus resources, referral for psychiatric/medication evaluation, or a referral to appropriate off campus services.  At the end of the initial session, the CAPS staff member should inform the client of the tentative treatment plan and rationale for specific recommendations, consistent with APA Ethical Standards and standards of care in counseling or clinical psychology.