Effective Date: 
Wed, 12/01/2004
Mon, 02/03/2020
Mon, 03/02/2020


  • Patient presents to the Laboratory with an outside order.  The order must include the following: Patient name, date of birth, diagnosis, test/s, providers first and last name and fax number.  Note: Patients must be in the PnC system
  • If any of the above information is missing the providers office must be contacted to obtain the necessary information.
  • Laboratory staff enters order into PnC under the medical director, unless otherwise specified
  • Add the test "FAX" so that faxing status can be documented when completed.
  • Add the comment "Please fax results  to John Doe, MD @ area code-XXX-XXXX.
  • Note: Future orders - when ordering in PnC, change the date to the date requested by the ordering provider.
  • Note: Standing orders - for standing orders place next periods order as a future order for the correct date after accessioning the current order. Standing orders can be seen in the scanned documents section.  We have created a form "Standing Order Form for Outside Providers" which will be faxed to any provider who sends an order with recurring future dates or to a provider whose patient tells us that the doctor has requested they return for blood work on a recurring basis.  The form can be found under References - Lab - Standing Order Form for Outside Providers.  Standing Orders will remain in effect for a maximum of six (6) months, at which time we will fax another form to be filled out if the provider wants to continue the order. 
  • Laboratory staff places a patient label on the original order, a copy is made and filed in the Outside MD order file. Original is then sent to Medical Records for scanning into the patients EMR.
  • If the specimen is sent to Quest, the results will be faxed by lab staff from PnC to the outside ordering clinician.
  • If the specimen was processed in-house, the results will be faxed from PnC to the outside ordering clinician by laboratory staff.