Effective Date: 
Wed, 12/01/2004
Tue, 03/06/2018
Tue, 02/13/2018


  • Patient presents to the Laboratory with an outside order.  The order must include the following: Patient name, date of birth, diagnosis, test/s, providers first and last name and fax number.  Note: patients new to the SHC will have their current demographic and insurance information verified
  • If any of the above information is missing the providers office must be contacted to obtain the necessary information.
  • Laboratory staff enters order into PnC under the medical director, unless otherwise specified
  • Add the test "FAX" so that faxing status can be documented when completed.
  • Add the comment "Please fax results  to John Doe, MD @ area code-XXX-XXXX.
  • Note: Future orders - when ordering in PnC, change the date to the date requested by the ordering provider.
  • Note: Standing orders - for standing orders place next periods order as a future order for the correct date after accessioning the current order. Standing orders can be seen in the scanned documents section if future orders have not been placed.
  • Laboratory staff place a patient label on the original order, a copy is made and filed in the Outside MD order file. Original is then sent to Medical Records for scanning into the patients EMR.
  • If the specimen was sent to the Reference Lab, the results will be faxed by lab staff from PnC to the outside ordering clinician.
  • If the specimen was in-house, then the results are faxed to the outside ordering clinician by Laboratory staff